Privacy policy

1. Collector

Sim Logistics AB

Organization number 556981-8072

Hermelinvägen 5, 24652 Löddeköpinge

The contact person for the register is Magnus Jarnekrantz. For data protection-related questions, please contact him via info@simlogistics.se.

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2. General

This privacy policy applies to the internet service www.simlogistics.se ("Service Provider"). Updated no later than October 13, 2025.

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3. Processing of personal data

For the personal data that the user himself provides on the Service Provider's website, the user is considered the data controller and the Service Provider is considered the processor of the personal data.

The Service Provider cannot view, change or delete information from the user's account without the user's specific consent or a legal obligation.

The user is responsible for ensuring that he or she has the right to process the personal data he or she provides. Our users can be both private individuals and companies. This Privacy Policy applies to either individuals, companies or both, as applicable.

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4. Purposes of processing personal data

Personal data is used to identify the Service Provider’s users and to fulfill agreements between the users and the Service Provider. Personal data is used for user information, user statistics, service development and marketing.

The processing of personal data is based on an agreement concluded with the Service Provider upon registration. A user account can only be opened by providing the necessary information during registration. The processing may also be based on various service agreements that users enter into with the Service Provider after registration.

As a user, you may also receive personally targeted communications. The Service Provider may send content to the user if the Service Provider believes that it is of interest to the user. It is always possible to opt out of receiving content.

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5. Personal data processed

The service provider processes one or more of the following personal data about the user:

• First and last name

• Telephone number

• E-mail address

• Technical data collected using cookies

• Technical data collected from the use of the service

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6. Sources of collection

Personal data is collected directly from the user, from information added by the user, from website visits (including cookies), and from publicly available sources in accordance with applicable law. Users can only add their own personal data to the website.

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7. Personal data processors

Access to personal data is limited to those individuals who need it to perform their duties. Such individuals are bound by confidentiality agreements. Personal data may also be processed by third parties, such as providers of the SMS and email services used, customer service, software developers, auditors and consultants, but only to a limited extent and as needed.

Personal data may be transferred outside the European Union or the European Economic Area for technical reasons. The transfer is conditional on the European Commission having determined that the level of data protection in the destination country is adequate or that the party receiving the data outside the European Union undertakes to take appropriate safeguards required by data protection legislation.

• Internet: Telia Bredband

• Servers/Cloud services: Microsoft Office 365 - OneDrive

• Web hosting: Wix.com LTD.

• Customer and user communication: Microsoft Office 365 - Outlook

• Web traffic monitoring/analysis: Google Analytics and Google Ads

• CRM tools: HubSpot Ireland Limited

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8. Retention period for personal data

We will only retain your personal data for as long as is necessary to fulfil the purposes for which we collect it, including to comply with laws, regulations, tax, accounting or reporting requirements. In certain circumstances, we may retain your personal data for longer if a complaint arises or if we believe that there is a potential risk of litigation in our relationship with you.

When determining the appropriate retention period, we take into account the nature and sensitivity of the data, the potential risks of unauthorised use or disclosure, the purposes of the processing and any applicable legal or regulatory obligations.

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9. Protection of Personal Data

We have implemented appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, use, alteration or disclosure.

Access to your personal data is strictly limited to those employees, agents, subcontractors and third parties who have a legitimate business need to know. These persons may only process your personal data in accordance with our instructions and are bound by confidentiality.

In the event of a suspected personal data breach, we have procedures in place to handle and investigate the situation. Where required by law, we will notify you and the relevant supervisory authority of any data breach without delay.

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10. Disclosure of Personal Data

We may share your personal data with the following parties for the purposes set out in this Privacy Policy:

Internal Third Parties: Other companies within our group.

External Third Parties: Service providers who help us deliver our services.

Professional Advisors: Legal, financial and other experts.

Regulatory Authorities: Governmental Authorities.

Business Transfers: Third party in connection with the sale, transfer or merger of part of our business or assets. If such a change occurs, the new owners may use your personal information in accordance with this Privacy Policy.

We require all third parties to adhere to strict security standards and process your personal data in accordance with applicable laws. We do not allow third party service providers to use your personal data for their own purposes but only allow them to process it in accordance with our instructions and for the specified purposes.

In matters relating to the rights of the data subject, the user can contact us by email at info@simlogistics.se.

The data subject has the following rights: right of access and access to information, right of rectification and erasure, right to restriction of processing, right to object and right to appeal.

You have the right to refer your matter to a supervisory authority if you believe that the processing of your personal data violates the law. The national supervisory authority is the Data Protection Officer, which operates under the Ministry of Justice.

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11. Contact

If you have any questions about the Privacy Policy, you can contact the Service Provider's Data Protection Officer Magnus Jarnekrantz by email at info@simlogistics.se. You can also file a complaint or contact the Swedish Data Protection Authority at www.imy.se.

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